Posted by Maritz Automotive  |  December 15, 2023

November Lead Response Analysis Winner

Cadillac-Dealer-Celebrations_Digital Mystery Shop Winners - newsletter header

Congratulations to this month's Lead Response Analysis (LRA) winner!

Our Lead Response Analysis reviews a dealer's responses to inquiries via email, voice, text and web chat. Those responses are rated based on best practices like answering questions, offering a test drive and making multiple touchpoints with the customer.

The following dealer achieved the highest Lead Response Analysis score this month, proving their unwavering dedication to customers. Excellent job!

MA-Cadilac-Page-Icons_Digital-Mystery-Shop-WinnerLead Response Analysis Winner:

November:

  • Medina Cadillac

Fantastic work from this highly effective dealer!

Topics: Celebrating Success