Posted by Maritz Automotive  |  March 20, 2023

Aces & March Lead Response Analysis Winners

Cadillac-Dealer-Celebrations_Digital Mystery Shop Winners - newsletter header

Congratulations to this month's Lead Response Analysis (LRA) winner!

Our Lead Response Analysis reviews a dealer's responses to inquiries via email, voice, text and web chat. Those responses are rated based on best practices like answering questions, offering a test drive and making multiple touchpoints with the customer.

The following dealer achieved the highest Lead Response Analysis score this month, proving their unwavering dedication to customers. Excellent job!

MA-Cadilac-Page-Icons_Digital-Mystery-Shop-WinnerLead Response Analysis Winners:

March:

  • Tom Kelley Cadillac

Fantastic work from this highly effective dealer!

MA-Cadilac-Page-IconsAces Contest Winner Announcement

The highest scorers for Lead Response Analyses (LRAs) from January - March are the following:

  • January: Tom Kelley Cadillac
  • February: Cole Cadillac
  • March: Tom Kelley Cadillac (Second win this quarter! Nice!)

Who will be the lucky winner?

From the quarter's three highest scorers, we randomly drew one dealer to receive a $100 Amazon gift card! Tom Kelley Cadillac, being the highest scorers in January and March, had two shots to win—and win they did!

Congratulations to this dealership for continuing to lead the pack with their impressive lead response talent!

Topics: Celebrating Success