Congratulations to this month's Lead Response Analysis winners!
Our Lead Response Analysis reviews a dealer's responses to inquiries via email, voice, text and web chat. Those responses are rated based on best practices like answering questions, offering a test drive and making multiple touchpoints with the customer.
The following dealer achieved the highest Lead Response Analysis score this month, proving their unwavering dedication to customers. Excellent job!
Lead Response Analysis Winners:
February:
- Cole Cadillac
Fantastic work from this highly effective dealer!
Aces Contest Details
Now there are even more reasons to put your best foot forward with your lead responses! We’ve already been highlighting Lead Response Analysis (LRA) top scorers. Now we’re taking it up a notch!
In April we will take the previous quarter’s highest LRA scorers (for the months of January, February, and March) and enter them in the Aces Quarterly Contest. One lucky dealership will be randomly chosen as our Aces winner. Their prize? A $100 Amazon gift card!
Ready to up your game for a chance to win?
Details
- Who can play: Any dealerships enrolled in Cadillac Leads Execution Excellence (LEE)
- How to win: Score the best Lead Response Analysis in the Cadillac LEE group in January, February, or March 2023
- When winners will be announced: We will announce the winning dealership in our April 2023 Cadillac LEE newsletter
L.E.E. Dealer Improvements
- 80-minute average response time improvement from January to February of 2023
- Average LRA score is up 6 points over February of 2023
Topics: Celebrating Success
