Maritz – Cadillac Leads Execution Excellence Blog

Q4 Lead Response Analysis Winners

Written by Maritz Automotive | December 8, 2022

Congratulations to this quarter's Lead Response Analysis winners!

Lead Response Analyses are a review of a dealer's responses to an inquiry via email, voice, text, and web chat. It rates responses based on best practices like answering the question, offering a test drive, and making multiple touchpoints with the customer.

The following dealers achieved the highest Lead Response Analysis scores this quarter, proving their unwavering dedication to customers. Excellent job!

Q4 Lead Response Analysis Winners:

October:

  • Tom Kelley Cadillac

November:

  • Graff Cadillac

December:

  • Graff Cadillac

Fantastic work to these highly effective dealerships.